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1. Who can purchase Italian charms and silver jewelry at this site?
2. What is the minimum order amount?
3. How can I order Italian charm bracelets and
personalized silver jewelry?
4. What information do you need to order?
5. Are Italian charms and silver jewelry sold on our site compatible with others?
6. How much does shipping cost?
7. How fast do we ship customers' order?
8. When will I get my order?
9. Do you accept international orders?
10. How can I pay for my order?
11. Is it safe to use my credit card?
12. Do I have to pay sales tax?
13. What is your return policy?
14. Do you have a discount policy?
15. What is your business hour?
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1. Who can purchase Italian charm bracelets and silver jewelry at this site?
All resellers can buy Italian charm bracelets and sterling silver jewelry from us: Retailers, wholesalers, distributors, flea market venders, home businesses, etc.
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2. What is the minimum order amount of jewelry?
Initial order: US$100.00
Reorder: US$100.00
2-2
Minimum order per item
Italian charms: One package of 10 identical pieces
Sterling silver beads and charms: Piece
Starter bracelets, key chains and silver box chain necklaces: One dozen of 12 pieces
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3. How can I order Italian charm bracelets and silver jewelry?
By online, Phone, Fax or Email.
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4. What information do you need to order?
Business name (or Personal name) and tax ID (or S.S. No.), address, phone number, your name, and credit card information.
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5. Are Italian charms and silver jewelry beads sold on our site compatible with others?
Yes. Our Italian modular charms are standard 9mm, which represents over 99% of all the Italian modular charms that are sold worldwide, including Zoppini, Nomination, Unodomani, etc.
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6. How much does shipping cost?
It depends on your location and distance, the weight of your package, the shipping carrier and method you prefer (i.e. UPS Ground, US Postal Service Express Mail, etc.).
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7. How fast do we ship?
We ship all orders received before noon (EST) on the same day;
orders received afternoon may be shipped on the next business day.
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8. When will I get my order?
It's up to the shipping method you choose. We use UPS and US Postal Service.
Shipping method comparison
When we ship an order to San
Francisco in commercial area,
Example Order: Amount $300.00, Weight 1Lbs 14 Oz
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| Shipping Method |
Cost |
Receiving date |
Comparison |
| UPS
Ground |
$8.35 |
It
takes 5 business days. |
Reliable |
| UPS 3 Day Select |
$17.30 |
It
takes 3 business days. |
More Reliable |
| UPS
2nd Day Air |
$22.54 |
It
takes 2 business days. |
More Reliable |
| UPS
Next Day Air |
$52.56 |
It
takes 1 business day. |
Most
Reliable |
US Postal Service
Insured Priority Mail |
$13.50 |
It usually
takes 2 business days. |
Somewhat Reliable |
US
Postal Service
Express Mail |
$27.75 |
Overnight to most areas. |
Reliable |
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9. Do you accept international orders?
Yes. We have customers ordering from all over the world from Germany to Japan.
On your first order, the merchandise
will be sent out on the second business day to ensure international credit card compatibility.
Shipping method and cost for
international customers:
We made a new website,
www.iwholesalejewelry.com, for
international customers.
If you order silver bead jewellery
at
www.iwholesalejewelry.com , it
calculates accurate shipping costs
with few kind of shipping methods.
When you use
www.deffego.com , please choose
any shipping method for only order
processing. And ignore the
automatically calculated shipping
cost that is not correct.
Bu email we will send the accurate
shipping cost with few kinds of
shipping methods after we measure
your order weight. You can choose
one of them.
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10. How can I pay for my order?
We accept all major credit cards: Visa, Master Card, American Express, and Discover. We also accept money orders and certified checks. Orders placed with money orders or checks are processed only after receipt and verification.
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11. Is it safe to use my credit card?
Absolutely. We have taken every precaution to make your transactions secure.
Our internet site is built on the LPCommerce system that utilizes industry-standard security measures, including SSL (Secure Sockets Layer), and interfaces with IC Verify to process credit cards.
We also offer you the option of submitting your order by telephone at (212) 967-7554, or fax at (212) 967-7593. All account information submitted to us is safely isolated from unauthorized Internet access.
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12. Do I have to pay sales tax?
No. Sales Tax will not apply.
(NY State Customers - Tax ID or
Business information required)
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13. What is your return policy?
Please thoroughly examine your merchandise upon receipt.
We accept returns only for defective items that are found within 14 days of receiving the merchandise, in original condition, and before being sold to another customer.
If a defect is found, you must contact us for the return confirmation number, which is mandatory in order for us to process the return.
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14. Do you have a discount policy?
Silver beads, silver birthstones, silver charms and silver rings: If you buy by units of a dozen, we
additionally discount 10%.
Silver bracelets and necklaces:
No discount
Italian charms and bracelets, Sliding charms and bracelets except silver jewelry: We discount as below.
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| Amount |
Discount Rate |
| Over $1,000 |
5 % |
| Over $3,000 |
8 % |
| Over $5,000 |
10 % |
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15. What is your business hour?
Monday to Friday: 9 AM - 6 PM (Eastern Time)
Saturday, Sunday & Major Holidays: Closed
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